Contact Us


Enquiries on Access to the Skybridges

If you have enquiries on access to the skybridges, you may contact our Managing Office.

Managing Office
Address: Blk 1G Cantonment Rd, Level 1
Email: feedback@tptc.org.sg

Other HDB Matters

If you need to call us on other HDB matters pertaining to your flat at The Pinnacle@Duxton, you may dial our toll-free Branch Office Service Line (1800-2255432), or visit our Bukit Merah Branch Office.



Branch Office Address Email/Tel/Fax
Bukit Merah Branch Office Blk 166 Bukit Merah Central #03-3529 Singapore 150166

Operating hours are as follows :
Weekdays : 8:00am - 5.00pm
Saturdays : 8:00am - 1:00pm
Email : bbmadmin@mailbox.hdb.gov.sg

Tel No : 1800-225-5432 (local toll-free)

(65) 6225-5432 (from overseas)

Fax No : 6854-3222


You may also wish to access My HDBPage using your SingPass and contact the officer in-charge of your flat.

Maintenance of Common Area outside Your Flat

Tanjong Pagar Town Council is in charge of the management and maintenance of the common area outside your flat. (e.g. corridor lighting defects, staircase, void decks, etc.)

Please call the Town Council (during office hours), or its Emergency Services Provider (after office hours) if you have a maintenance request for the common area outside your flat. They would be happy to help.


Town Council Email Telephone Number (during office hours) Emergency Service Provider (after office hours)
Tanjong Pagar feedback@tptc.org.sg 6272-6415 EM Services Pte Ltd
24-hour hotline 1800-2417711

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Enquiries on Access to the Skybridges

Other HDB Matters

Maintenance of Common Area outside Your Flat